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BPR COMPLEMENTARY COMPETENCE: DEFINITION, MODEL AND MEASUREMENT

AbstractPurpose - This paper defines the skills, systems, and technologies developed post-BPR, which we refer as BPR Complementary Competences (BPRCC), and develops and validates a model to evaluate...

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Are PMS meeting the measurement needs of BPM? - a literature review

AbstractPurpose - The purpose of this paper is to identify the fundamentals of a performance measurement system (PMS) in order to ascertain, whether or not, they satisfy the measurement requirements of...

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Practices of Knowledge Intensive Process Management: Quantitative Insights

AbstractPurpose - In contemporary businesses, the importance of knowledge workers and the knowledge intensive business processes (KIBPs) is ever increasing, yet they seem very hard to control and...

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An empirical study on Critical Failure factors for Enterprise Resource...

AbstractPurpose - Many retailers in India have decided to adopt one or another Enterprise Resource Planning (ERP) system to improve their businesses, but implementing an ERP system can be a demanding...

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Success Factors in Process Performance Management

AbstractPurpose - Although Process Performance Management (PPM), doubtlessly contributes to the increase of business performance, it has been given only little attention to date. Our investigation...

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Ontological approach to enhance results of business process mining and analysis

AbstractPurpose - This paper proposes a solution to the problem of a lack of machine processable semantics in Business Process Management.Design/methodology/approach - The paper introduces a...

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Web technologies in supply chain: an empirical investigation

AbstractPurpose - This research attempts to investigate empirically the critical factors for the diffusion of Web technologies in supply chain management (SCM) functions, based on the...

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A Context-based Process Semantic Annotation Model for a Process Model Repository

AbstractPurpose - This paper aims at providing a model for semantically annotating business process models stored in a repository. The purpose of the model is to facilitate the searching of process...

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The Value of Telecom Subscribers and Customer Relationship Management

AbstractPurpose - In new business trends, gaining customers’ satisfaction has a high order in the agenda of the organizations’ objectives. So, we came to investigate the customers' value in relation to...

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DEVELOPING A BUSINES PROCESS FOR PRODUCT DEVELOPMENT

AbstractPurpose - Research studies have revealed that early supplier involvement in the product development process is essential but few empirical studies exist. The primary research aim of this paper...

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BUSINESS PROCESS MANAGEMENT: A SYSTEMIC APPROACH?

AbstractPurpose - The objective of the present study is to assess whether the business process management (BPM) approach contributes to applying systemic characteristics in...

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Strategic management for product development

AbstractPurpose - This is an empirical and theoretical study to shed light on understanding how value creation can be improved by developing dynamic capabilities in product development in the case of a...

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Measuring Process Capital from a System Model Perspective

AbstractPurpose - The objective of this study is to seek effective measurement methods that reflect the real value of process capital.Design/methodology/approach - From a system model perspective, we...

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Efficient Service Production - Service Factories in Banking

AbstractPurpose - Banking industry is definitely among the service industries that have been thoroughly transformed during the past decades. The direction of development has been toward more efficient...

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Challenges of Supply Chain Finance: A Detailed Study and a Hierarchical Model...

AbstractPurpose - The purpose of this paper is to examine the different challenges that confront supply chain finance (SCF) and to develop a hierarchical model that analyzes the complex relationship...

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TOWARDS A FRAMEWORK FOR IDENTIFYING BUSINESS PROCESS REDESIGN PATTERNS

AbstractPurpose - Business process redesign (BPR) still is a big issue in improving organizations. A lot of methods and techniques do exist to support this undertaking. Referring to this the purpose of...

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An agent based model for the subsidized LPG with a closed distribution system

AbstractPurpose - This research aims to explore major causes of the failure of the existing subsidized liquefied petroleum gas (LPG) distribution system and recommends alternative strategies....

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Knowledge management practices within a collaborative R&D project: case study...

AbstractPurpose - This paper aims to analyze the mechanisms of knowledge capitalization, sharing and creation through the information systems between actors of a collaborative R&D project within a...

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Improvement in the Operating Room Efficiency Using Tabu Search in Simulation

AbstractPurpose - This paper introduces the efficiency improvement in the operating room (OR) of a local hospital using the integration of simulation and optimization.Design/methodology/approach -...

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Process Based Archival Descriptions - Organizational and Process Challenges

AbstractPurpose - The paper presents the implementation and classification of archival records according to business processes, a new field with many organizational and archival challenges. The purpose...

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